From our past experience, it will always be some small things come up here and there. we can't promise during the construction it will always be a 100% pleasant experience. However, you have our project manager to communicate with you and handle all the unexpected things.
The price we gave you is corresponding to the work scope details that you and the contractor/Sales discussed in person. We will try our best to put everything in the contract and make sure it’s trackable for you and us. However, things might slip out the contract but if it's not against common sense, we will cover them at no cost.
1. For example Window installation. Even though Window Screen installation hasn't been written into the contract. If the owner decides to install a window with us, then installing a window screen should be a default at no charge.
2. For example Bathroom remodel. Our contractor and the homeowner are not aware of the water damages. Our construction team open the wall and found out all rotten wood underneath. Homeowner wants to replace all the wood and depends on the condition, if the work will take more than a few hours to fix it, we will start charging based on each condition. Eano promises that the price is always going to match with the market rate.